Contact Us

The quickest way for you to obtain general Zoo information is via our website. Our call-center is staffed during Zoo operating hours and calls are answered in the order received. You may experience delays during peak times when calling (513) 281-4700.

Donation Requests? The Zoo has exceeded the allotment of complimentary tickets for the 2009 calendar year. We will begin accepting donation requests for 2010 tickets on February 1, 2010.

Due to the large volume of requests that we receive, please follow these guidelines when requesting that the Cincinnati Zoo support your program or activity (after 2/1/2010):

  • Send a self-addressed, stamped envelope to the Cincinnati Zoo, Attention: Donations Requests. 3400 Vine Street Cincinnati, OH 45220 with your request.
  • Include a copy of your organization's 501(C)3 form if applicable.
  • Allow 30 days for us to review your request and respond.
  • The Zoo is unable to honor all requests for donations that we receive. We will review each request on an individual basis. Due to the large volume of requests a response cannot be sent to each requestor.
  • The Cincinnati Zoo & Botanical Garden is a strong supporter with local community and childrens-based organizations. The Zoo provides thousands of complimentary tickets annually to these organizations.

The Zoo is unable to assist with sick or injured animals.

By Phone (Check our website first for directions, hours, and event information)

(513) 281-4700 or (800) 94-HIPPO

By Email

General information: info@cincinnatizoo.org

Comments regarding your visit to the Zoo: comments@cincinnatizoo.org

By Mail

Cincinnati Zoo & Botanical Garden
3400 Vine Street
Cincinnati, Ohio 45220-1399

DEPARTMENT LISTING    
Education registrars@cincinnatizoo.org (513) 559-7767
Special Events events@cincinnatizoo.org

(513) 559-7748

Sponsorships sponsorships@cincinnatizoo.org (513) 487-3442
Marketing & Public Relations pr@cincinnatizoo.org (513) 559-7724
Membership memberships@cincinnatizoo.org

(513) 559-7713

Security, Lost & Found security@cincinnatizoo.org (513) 475-6112
A.D.O.P.T. Program supportthezoo@cincinnatizoo.org (513) 559-7716
Group Sales groupsales@cincinnatizoo.org (513) 487-3481
CREW crewscientists@cincinnatizoo.org (513) 961-2739
Gift Shops zooshops@cincinnatizoo.org (513) 281-4700 x7012
Human Resources hr@cincinnatizoo.org (513) 475-6185
Purchasing purchasing@cincinnatizoo.org (513) 559-7708
Volunteering/Internships volunteers@cincinnatizoo.org (513) 559-7736